THE New NAIA Infra Corp. (NNIC), operator of Ninoy Aquino International Airport (NAIA), is working closely with Cebu Pacific to ensure that contingency measures are effectively addressing a malfunction in NAIA Terminal 3’s baggage handling system, which has disrupted the processing of passengers’ checked-in luggage.
To minimize the impact on travelers, both NNIC and Cebu Pacific have increased manpower to expedite baggage processing. Additionally, alternative systems and protocols have been activated to resolve the issue as swiftly as possible.
This incident underscores the urgent need to upgrade NAIA’s aging infrastructure. Since taking over management on September 14, NNIC has been working in phases to modernize the airport’s facilities and critical systems.
A top priority in these efforts is the replacement of the 20-year-old baggage handling system. NNIC has already procured a new, advanced system, with additional redundancy measures set to be implemented to prevent future disruptions and enhance operational efficiency.
For baggage-related inquiries, NNIC advises passengers to contact Cebu Pacific directly for assistance.
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